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IMPORTANT FAQ'S
for your e-bike adventure
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How easy is it to book an e-bike with Breezy Bee's?At Breezy Bee's we offer 2 convenient options for booking your e-bike rentals: If booking online, simply visit our website and provide your name, email address, delivery/pickup address, desired dates/timeframe of e-bike rental, and credit card for payment. For phone reservations, call us with same information: name, email address, delivery/pickup address, desired dates/timeframe of e-bike rental. We will create the reservation for you and send a shopping cart link to your email to facilitate secure online payment. Our services are designed to be flexible and easy so you can start your e-bike adventures stress-free.
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Q: How does the delivery process work?At Breezy Bee's Rentals, we strive to provide you with a seamless and stress-free e-bike rental experience. Here's how our delivery process works: 1. Advance Notification: You will receive a text message 13-24 hours prior to your scheduled delivery. This message will include a more specific expected delivery timeframe, confirmation of the delivery address, and the number of e-bikes to be delivered. 2. Primary Renter Presence: It's essential for the primary renter to be present at the time of delivery to receive the e-bikes and complete any necessary paperwork. 3. Comprehensive Walk-through: We review e-bike features, helmets, bike locks and charging method so you are comfortable and ready to ride. With our commitment to clear communication and top-notch service, renting an e-bike from Breezy Bee's Rentals is not only easy but also enjoyable. Get ready to ride with confidence and convenience!
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What are the age requirements and safety considerations for renting and riding e-bikes?At Breezy Bee's Rentals, the primary renter must be at least 18 years old to enter into a rental agreement. Additionally, Florida law mandates that all riders must be at least 16 years old to legally operate an electric bike. Safety is our top priority, and it’s essential to understand that e-bikes are heavier and require a higher level of attention and control compared to regular bikes. Riders should be prepared to manage these differences to ensure a safe and enjoyable experience. If you have any concerns about handling the e-bike, we recommend starting with shorter, less trafficked routes to build confidence before embarking on longer rides. Happy riding!
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Q: What is Breezy Bee's cancellation policy?At Breezy Bee's Rentals, we understand that plans can change. Our cancellation policy is designed to offer flexibility while ensuring our bikes are available for others. Up to 72 hours: You can cancel your reservation for FREE up to 72 hours before your scheduled reservation. Within 72 hours: If you ancel within 72 hours of your reservation, a single daily rate cancellation fee will be applied per e-bike. Within 24 hours: Should you cancel within 24 hours prior to your arrival, a 50% cancellation fee for the entire reservation will be applied. This policy ensures that we can manage our fleet effectively while accommodating as many customers as possible. Thank you for understanding!
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Q: Does Breezy Bee's Rentals provide roadside assistance for bike rentals?Yes, Breezy Bee's Rentals offers roadside assistance for a fee. If you encounter any issues while on your adventure, please contact us for immediate assistance. For a flat tire, we will either fix the tire or swap the bike. You will be charged the repair cost for the tire. In addition, depending on your location at time of the flat, you maybe charged a roundtrip fee. In the case of a mechanical issue, we will swap the bike and assess the root cause of the problem. If mechanical issue was caused by customer misuse/negligence, a fee will be assessed. This roadside assistance ensures you can continue your e-bike adventures without significant delays.
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What should I do if I notice any damages to the e-bike upon delivery?Upon delivery of your e-bike from Breezy Bee's Rentals, it is essential that you carefully inspect the bike for any damages. If you identify any issues, please notify Breezy Bee's as soon as feasible. As a renter, you are responsible for all damages incurred during your rental period. Our detailed waiver and rental agreement provide further information on potential damages and any additional fees that may arise. For your convenience, these documents should be reviewed before your rental period to ensure you are fully informed. If you have any questions or need immediate assistance, do not hesitate to contact us.
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Q: What types of electric bikes (e-bikes) does Breezy Bee's Rentals offer?A: Breezy Bee's Rentals specializes in providing convenient and high-quality electric bike (e-bike) rentals right to your doorstep, accommodating your schedule, including weekends and holidays. Our fleet includes two types of e-bikes: those that assist the rider's pedal-power, known as pedelecs, and those that integrate moped-style functionality using a throttle. We offer top-of-the-line models from Addmotor and Aventon, ensuring a versatile and enjoyable riding experience. Whether you're exploring scenic routes or navigating urban streets, our e-bikes make for a seamless and eco-friendly adventure.
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Q: How easy is it to ride an e-bike?At Breezy Bee's Rentals, we ensure our e-bikes are user-friendly and suitable for riders of all skill levels. If you can ride a regular bike, you can ride an e-bike! Our e-bike models come equipped with adjustable pedal assist (PAS) and a safety throttle to enhance your riding experience. When we deliver your e-bike directly to your door—yes, even on weekends and holidays—we do a comprehensive walk-through on all bike features. This includes demonstrating how to adjust the PAS levels, use of the safety throttle, fitting you with the correct helmet, review of the bike locks, and ensure you're comfortable with all aspects of the bike. Our goal is to make sure you have a smooth and enjoyable experience, so you can focus on the fun of your ride!
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How far does the e-bike go before needing to recharge the battery?Both our e-bike models, have a 500W motor and UL certified battery. It's important to note the actual distance you can travel on a fully charged battery will vary based on several factors, including the extent to which you use the PAS & throttle, the weight of payload, and wind conditions. Addmotor: According to the manufacturer, the Addmotor battery has an impressive range of up to 120+ miles when cycling in lower PAS mode. If you choose to use the throttle 100% of the time, the range is around 40 miles. Aventon: According to the manufacturer, the Aventon battery has a range of 40 - 60 miles. If you choose to use the throttle 100% of the time, the range is around 30 - 40 miles.
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How fast do Breezy Bee's e-bikes go?At Breezy Bee's Rentals, we're thrilled to offer top-of-the-line Addmotor & Aventon e-bikes that make your riding experience smooth and exhilarating! Our e-bikes are equipped with pedal assist (PAS) and safety throttle, allowing you to effortlessly reach speeds of up to 22 mph. Perfect for both leisurely rides and quick commutes!
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How long does it take to charge an e-bike battery?At Breezy Bee's Rentals, our e-bike batteries can be fully charged in just 3-6 hours! For a seamless and hassle-free experience, we kindly ask that you ensure the e-bike battery is charged to at least 50% before we pick it up. This not only helps us maintain the quality of our bikes but also ensures that they are ready for the next rider’s thrilling adventure. Whether you’re planning an impromptu weekend ride or a holiday excursion, our bikes will be delivered directly to your door, fully charged and ready to go!
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Where can I ride the e-bikes rentals?At Breezy Bee's Rentals, we are committed to providing a fantastic and safe biking experience. You can ride our e-bikes on marked bike lanes and routes throughout Longboat Key, Anna Maria Island, including Bradenton Beach, Holmes Beach, and Coquina Beach. Please be aware of specific city regulations: Longboat Key/Anna Maria Island restricts the use of e-bikes/bikes on all beaches Lido Key/Siesta Key do NOT restrict use of e-bikes/bikes on beaches Regardless, of city regulations, Breezy Bee's asks you to NOT ride on any beaches to avoid any additional rental fees incurred due to saltwater and sand damage to the motor or controller. If you have any questions about where you can ride, feel free to reach out to us. We're here to help you make the most of your rental experience!
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